Frequently asked questions — get answers to the most common questions about Kuycon.world. Tap a question to expand it.
🚚 How are the monitors protected during shipping?
Every Kuycon monitor is shipped with:
- Reinforced, shock-resistant packaging
- Custom-fitted foam protection
- A protective film on the screen
- Additional internal bracing to prevent movement in transit
🌍 Which countries do you ship to?
Kuycon.world ships worldwide. Every shipment includes:
- Real-time parcel tracking
- Secure, shock-proof packaging
- Delivery through trusted international carriers
✅ What warranty do your monitors have?
All Kuycon monitors are covered by the applicable manufacturer's warranty, which includes:
- A 2-year manufacturer warranty
- Repair or replacement in the event of a defect
- Dedicated technical assistance
- Standard exclusions for damage caused by misuse
🖥️ Are they compatible with Mac and PC?
Yes. Kuycon monitors are fully compatible with:
- All Mac models
- Windows computers
- Linux systems
🎨 Are your monitors suitable for design and photo editing?
Absolutely. Our monitors are built for creative professionals and offer:
- Factory colour calibration
- High colour accuracy
- IPS panels for wide viewing angles
- High resolution and fidelity suited to designers, photographers and video editors
👌 Do you offer after-sales service?
Yes. Through our European after-sales service center in France, we provide:
- Free diagnosis
- Repair or exchange (subject to product availability)
- Coverage of return costs in the event of a confirmed defect
- Personalised follow-up of your request
Still have a question? Contact us — we'll be glad to help.
